Frame.com is a new and growing fast-paced, innovative online custom framing startup based in New York City. We are revolutionizing the custom framing experience by combining it with the ease of online ordering, affordable pricing, and a fine selection of custom-made frames that will be delivered to the customer's door.
Frame.com is seeking a Customer Experience Manager to help us deliver world-class service ensuring each customer's framing experience is flawless from order to delivery. Customer service will involve responding to customer concerns as they arise and will involve some real-time customer service in form of live chatting. Though most of the work will involve customer service, there will be some marketing efforts undertaken by this position. Experience in ecommerce customer service with a knack for design and some online marketing is what we are seeking here.
This is a full-time position. We need applicants to start immediately.