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Production Supervisor
New York, NY

About the Role

Frame.com is a new and growing fast-paced, innovative online custom framing startup based in New York City. We are revolutionizing the custom framing experience by combining it with the ease of online ordering, affordable pricing, and a fine selection of custom-made frames that will be delivered to the customer's door.

Frame.com is seeking a Production Supervisor. The core of the job will be engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance, performance, and engagement are maintained. To achieve this, the Production Supervisor will ensure that their team of Team Leaders & Associates have all the tools needed to succeed for any task during a shift.

This is a full-time position. We need applicants to start immediately.

Job Responsibilities

  • Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  • Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
  • Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
  • Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
  • Maintains quality service by establishing and enforcing organization standards.
  • Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques.
  • Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.
  • Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms of control, and budgetary and personnel requirements; implementing change.
  • Maintains a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
  • Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
  • Maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
  • Contributes to team effort by accomplishing related results as needed.
  • Other assignments directed by the Operations Manager.

Qualifications

  • High School Diploma or equivalent required
  • 1-2 Year of Lead or Management Experience
  • Ability to work Day or Night shifts
  • Excellent communication skills at all levels
  • Great work ethic and ability to motivate others
  • Team player who inspires and acts as a coach.

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